hair color hair color hair dye customer order customer service service salon dye
5.0
Details
This color was excellent my hair was shiny it is an excellent product they mixed it well.
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1 comment
Evy
#1229780

Thank you so much for taking the time to share your feedback!

We're thrilled to hear that you are enjoying the results of your custom hair color and how shiny it made your hair. We can't wait for our next opportunity to delight you and look forward to crafting your next custom blended color!

Review
#936643 Review #936643 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Good quality

Esalon Hair Dye Review

1.0
Details
Used once. Sticky ugly dye. Bald patches on my head. They've taken a 2nd payment tbat i never agreed to and sent nothing fir it. I was unaware that rgey would be continuing to send dye! Beware of this product
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Review
#1032329 Review #1032329 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Bad quality

Don't like my colour | eSalon review

Have you got a UK phone number
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Review
#1044326 Review #1044326 is a subjective opinion of poster.
Product
Esalon Hair Dye

Esalon Hair Dye Review

5.0
Details
Love ESalon. First color was too light, due to my color request. I gave request for 2nd time for 1-1-1/2 shades darker! WIN!! Perfection!! If you want certain shades, since they cant see you, sending pics of your hair, and of someone with color you want is necessary. I will continue using this awesome Service!
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Review
#1027760 Review #1027760 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Good quality
2.3
Details
Bad quality product, darken my hair and the roots left light red instead of purple
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1 comment
Evy
#1226022

We sorry to hear that your color results turned out uneven and darker than you expected. We’d love to make it up to you.

Please contact us at your earliest convenience. We can be reached at help@esalon.com or you can call us toll-free at (866) 550 - 2424, 6 am to 6 pm PT, Monday - Friday.

We hope to hear from you soon.

Review
#931948 Review #931948 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Bad quality
5.0
Details
I have had just positive experiences using eSalon products and service. First I used the custom color and found the match great. Next I have used their shampoo and conditioner for increasing volume look- very satisfied. Today I used the color wand for temporarily...
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3 comments
Anonymous
#1144433

I totally agree. My color was perfect.

Products are great for me, especially the wand to cover root regrowth. Two friends like my color so much that they want exact same color for themselves.

My many experiences with customer service has been wonderful.No wait on hold, immediate service, instant recognition of me, knowledgeable about products, very helpful.

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Review
#790743 Review #790743 is a subjective opinion of poster.
Pros
  • Quality and ease of use of products
Reason of review
Good quality
Tags
  • Wonderful Custom Hair Color
5.0
Details
I love my hair color hot exactly what i wanted its so pretty
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1 comment
Anonymous
#1271893

Well I was unsure to order on line but I figured it couldn't be any worse than buying in a store .

So when it came in mail I was excited to try it, which I did that night and it was the prettiest color I have had in my hair in a very long time this is my hair color place from now on, I love it

Review
#963226 Review #963226 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Good quality

Esalon Custom Formulated Hair Color Review

5.0
Details
This was a great help in finding the right color for me.
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Review
#891887 Review #891887 is a subjective opinion of poster.
Reason of review
Good customer service

Esalon Delivery Service Review from Santa Clara, California

1.0
Details
Auto delivery is too bad! I never agreed but they just kerp on deducting fom my bank!
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Review
#881592 Review #881592 is a subjective opinion of poster.
Reason of review
Problem with delivery

Esalon Customer Care Review

I was a customer 2 years ago but quit due to price, i was browsing one sleepless night and they turned back on and sent a hairdye to my old address can't a person btowse, i did not order
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Review
#906013 Review #906013 is a subjective opinion of poster.
Service
Esalon Customer Care
Reason of review
Poor customer service