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1.9
Details
The color was NOT WHAT I CHOSE - eSalon review
The color was NOT WHAT I CHOSE - eSalon review
( Hair color before dying was a dark golden Blonde) Everything was great with the product when I was applying it and rinsing it out. But the moment I got out of the shower I knew something was wrong with the color of my hair, it looked pure black. I tried telling...
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3 comments
Anonymous
#1528872

Yeah, mine came out black at the roots even though they sent golden brown. This has never happened with them before.

It also would not rinse out and is still gummy and waxy. Very unhappy.

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Review
#1304480 Review #1304480 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Not as described/ advertised

Horrible | eSalon review from El Segundo, California

1.0
Details
Do not order from them! Their products are no better than Revlon, but cost triple. They used to be good, but they have cheapened up their products; I suppose to pay for the packaging changes they make every other month. Then when I call them on how runny their shampoo is, they tell me it's because it is 11 mos old and then refuse to honor their ONE YEAR warranty! Shampoo does not go bad. And mine is not bad, it's just watered down, but they refuse to do a thing. And this is all after I've been a faithful customer with them for TEN years! Unbelievable.
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Review
#1445094 Review #1445094 is a subjective opinion of poster.
Product
Esalon Shampoo
Cons
  • Products nor their customer service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

I feel there was a change in the formula also. I was very pl | eSalon review from El Segundo, California

4.8
Details
I was very pleased @ first, but the last three times I used the product it felt like I applied ink to my hair. I had to wash my hair twice and after drying it still felt greasy. 3 weeks later... my roots were fading. Received new box yesterday and want to send it back. Need return label.
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Review
#1329192 Review #1329192 is a subjective opinion of poster.
1.9
Details
Received my product as ordered. Followed the strand test & was happy with the result so I proceeded to color my hair following directions as listed. When time was up used the shampoo and conditioner included in box (note...neither was close to enough for thick hair)....
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Review
#1178172 Review #1178172 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Bad quality

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Mailing Address:
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
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