Contact eSalon Customer Service
eSalon Phone Numbers
- (866) 550-2424 US
- (855) 980-5828 Canada
- (866) 550-2424 US
- +44 800 808 5400 UK
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Summary of eSalon Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact eSalon to Ask about:
Activation/ Cancellation Question:
- “Cancel orders”
- “Never ordered cancel my card refund my card”
- “Cancel my order” ,
- “Updated credit card info Need shipment set”
- “Stop sending emails,stop salon product and my refund”
Return/ Replace Question:
- “Need to return some return some Merchandise” ,
Payments and Charges Question:
- “You charged me $25 dollars. I didn’t sign up for more hair products. I bought it once”
- “Por un cobro sin obtener el producto”
- “My upcoming order”
- “Hair color change”
Pros: Quality and ease of use of products, Packaging was very nice, Convenience, Product results and packaging, Product
Cons: Customer service, Bad color, Texture of hair after second application, Product, Doubt i will receive refund and i will also not have product
eSalon specializes in custom formulated hair color and doesn't pre-make anything. In other words, your color is made especially for you. To date the company has created 150,000+ unique formulations and has won the Allure Best of Beauty Award for Best Home Hair Color four years in a row. In addition to hair color, eSalon also offers a full range of hair care products designed to preserve your color and keep your hair vibrant.
Their Support Team is available to help Monday – Friday from 8 am to 6 pm, Pacific Time.
eSalon accepts Visa, Discover, MasterCard and American Express and ships to the United States, Canada, United Kingdom and many European Union countries.
If you are not completely satisfied with your eSalon products, at your choice, they will either send you a new hair color formulation (or replacement hair care product) or issue a refund for your purchased items. The company will issue a refund only for unused products returned within 30 days of the purchase date.
The company was founded in 2010 and is headquartered in El Segundo, California, United States of America.
eSalon is ranked 27 out of 1159 in Cosmetics and Personal Care category
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