I used my esalon color and followed the directions to a tee... It left a waxy buildup that four shampoos could not get out.
I was so very angry, but then looked up the issue online. It was recommended to wash my hair with Dawn Dish Soap. I did and the waxy nastiness is gone. I'm pretty sure some of the color is too, but that is fine with me.
I will NEVER use esalon's color again anyway... I wanted to let everyone know that Dawn really helps.
According to the net you have to use it a couple of times to totally get rid of the wax, but that is fine.. At least I can get a come through it now.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.