I've been colouring my hair for over 20 years, using different brands, so I'm used to rinsing out dye, however, eSalon dye has left an unpleasant waxy type residue in my hair - I've washed it 6 or 7 times now (and soaked it in a hot bath for 20 minutes) & still it hasn't come out - I can't get a brush through my hair, so it looks a mess. It has also left my hair looking quite dull, which isn't satisfactory as my hair is naturally quite shiny/glossy. I have never come across a hair product like it and have never had this happen with previous dyes, so I certainly won't be buying from eSalon again.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.
Monetary Loss: $12.
Preferred solution: Let the company propose a solution.
eSalon Cons: Waxy residue left in hair, Dull hair.