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Need price for one of your items | eSalon in Florissant, Missouri

5.0
Details
I was helped wonderfully. Great customer care
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Review
#1340626 Review #1340626 is a subjective opinion of poster.
Service
Esalon Customer Care
Reason of review
Good customer service
4.6
Details
I have been using eSalon for about a year. Boxed color was not working on my hair. I'm a woman in her late 40s and I noticed that the texture and reaction of boxed color wasn't working for me. I work part time and I can't afford salon colors or highlights, so eSalon...
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Review
#1217338 Review #1217338 is a subjective opinion of poster.
Service
Esalon Customer Care
Pros
  • Pricing
  • Personalized product
  • Ease of use and great color and coverage
Reason of review
Good customer service
4.9
Details
eSalon left a message on my account to call them before they would process my order any further. I called them & we went through what I was trying to achieve, the colourist explained that I would not be able to cover the highlights with my preferred colour without it...
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1 comment
Evy
#1357453

We appreciate you taking the time to share your eSalon experience. We fully understand that it can be unnerving to read unhappy reviews, especially after ordering a product or service for the first time.

Your hair color happiness is our number one priority. So, if after speaking with you we discover that were unable to achieve what you really want, well let you know. Our clients really appreciate this honesty. While we don't want to lose you as a client, we certainly dont want to send you a hair color that isnt going to deliver the color results youre looking for.

We are thrilled to hear that you were so happy with your customer service experience that youre going to come back to us to maintain your color once your highlights have grown out.

We look forward to crafting your custom color in the future! As always, please dont hesitate to reach out should you have any questions.

Review
#1082489 Review #1082489 is a subjective opinion of poster.
Service
Esalon Customer Care
Reason of review
Good customer service

Contact eSalon Customer Service

Website:
www.esalon.com
Mailing Address:
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
All eSalon Contacts

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