Product: Esalon Hair Dye Clear all filters (0 of 98 reviews match)
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eSalon - The color was NOT WHAT I CHOSE
eSalon - The color was NOT WHAT I CHOSE
I truly wanted to love esalon since it made my hair feel great but the color is not at all what I wanted, that’s the whole reason I wanted to try esalon was so I can actually have a color that turns out as it is described to be! My hair is just black now it makes...
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Anonymous
SusanL

Yeah, mine came out black at the roots even though they sent golden brown. This has never happened with them before. It also would not rinse out and is still gummy and waxy. V...

1.9
Product
Esalon Hair Dye
#1304480
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eSalon - Love love love this company and the product

eSalon - Love love love this company and the product
I have gray hair after being blonde all my life . This product covers my gray and my hair is soft and beautiful for a solid month . The packaging is clear and concise and I have been a customer for 3 years now . I have never had a problem . Great customer service and quality products.
5.0
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Product
Esalon Hair Dye
#1303306
I don't know what happened to my hair, but upon rinsing, the pproduct felt like gummy, STICKY WAX!! I can't get it out!! I couldn't even get it off of my hands?! What do I do????
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Anonymous
SusanL

I have the same problem with excessively gummy hair. eSalon has been responsive but they only sent me another order that left my hair even gummier than the first. I washed it ...

eSalon_Cares
eSalon_Cares
eSalon Verified Representative

Hello,We’re so sorry to hear about your experience with our color and are glad you reached out so we could help. Our Color Happiness Guarantee is something we take seriously, ...

3.1
Product
Esalon Hair Dye
#1238573
Monstous reaction from eSalon hair dye
poisoning of some sort? PPD? Heavy metals? ESalon customer service said dye was possibly "old" as his last shipment was a few months before. I always store in separate dry linen closet. That's their excuse..it is his fault for not using the dye soon enough after...
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Anonymous
Kathy

Allergies develop over time. I am 50 years old, been coloring my hair since I was 16. A year ago I developed an allergy, tried a couple different kinds since, but I can't colo...

Anonymous
Anonymous

It was same formula he used regularly for more than a year. Prepared for him with his name on it. First time reaction. Believe poor quality control?

1.0
Product
Esalon Hair Dye
#1230272
I used the esalon product for the first time after coloring my roots with a store product for the past 10 years. I have medium brown, long hair and touch up my roots at home, in between salon appointments. The product did a poor job of coloring my roots. Worse yet, my...
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1.6
Product
Esalon Hair Dye
I liked
  • Customer service was pleasant but non commital
I didn't like
  • Product is bad for your hair
#1228645
A few days later after reviewing my photos eSalon said they could not help me and would refund my money. Which I still haven’t seen. Saying that it would be impossible to color my hair and get it right since I have highlights. I went online to Madison Reed. I should...
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1.0
Product
Esalon Hair Dye
#1225086
Colored hair.horribly gummed up, sticky, could not comb through it. called E-salon. informed their gel formula will do this to some customers. after 4 trips to sallys beauty supply, numerous calls to E-salon, clarify shampoo, clarify masque, deep conditioner bagged on...
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Anonymous
Anonymous

If you bought this product and it ruined your hair ..SUE THEM!

Anonymous
SusanL

This happened to me as well. My hair actually smoked when I used the hairdryer. (no, it was not steam). I'm on my 6th wash and while it has lessened it hasn't returned to norm...

Product
Esalon Hair Dye
#1215768
I've honestly had better/healthier results with boxed dyes I regretfully give this review as I was very excited and hopeful to try esalon. The deliverance of the supplies and packaging/display was great. The colorist accepting my color requests and modifying...
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Anonymous
Anonymous

Just used for first time and my hair feels sticky and waxy ??Wont wash out.Help!

2.7
Product
Esalon Hair Dye
#1207429
I paid for semi-permanent color.They sent 2 bottles. One for roots one for ends. I used the one for ends. Because I could tell that they had put too much brown in the first bottle. Well hair turned out too dark. But the violet was perfect until I washed my hair the...
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Anonymous
Julie

There was a very pretty color i seen and wanted but too many bad reviews about gummy, loss hair and washing out the color so im going to say no to this. i was so excited and w...

2.0
Product
Esalon Hair Dye
#1204169
it is not for drastic color which I would recommend a professional. I love it so far and the price cannot be beat. They will customize and fix anything you ask. I like it better than a box at walmart or even sally's. Esalon has been great and I use to go to the salon...
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4.9
Product
Esalon Hair Dye
#1204089