Product: Esalon Hair Dye Clear all filters (0 of 103 reviews match)
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eSalon - Wary of bad reviews

I'm so happy people left these reviews. I was almost conned into giving it a try and it's taken me years to get my hair healthy again. I'm sad to hear that they say they are, "in the process" of reformulating their product and yet they are still selling it to new people. Beware everyone, beware!
Product
Esalon Hair Dye
#1441930
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eSalon - Going back to the box!!

Today I used esalon for the first and last time! My hair was left feeling as though I had wax in it. Also the color was nowhere near what was supposed to be and basically was left with a color that I would have from boxed colors after weeks of washing it. Wish I would have seen these reviews before ordering this!
Product
Esalon Hair Dye
#1437854
I used this stupid color, when I washed it out it also washed a lot of my hair out. That was a year and a half ago, my hair is still falling out. I have been to a dermatologist and my family dr. Nothing else was found wrong. Thyroid was fine all lab good. I have lost...
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Anonymous
rina

Wow, sorry that happened to you. I have never had that happen with eSalon. Did you use a nourishing conditioner, and /orleave in conditioner? eSalon's color products, atleast ...

1.0
Product
Esalon Hair Dye
#1413344
I ordered eSalon product and used it. It has completely change the texture of my hair I can't even brush through it clumps of hair come out. Everyday my brush is filled with broken hair can't even express how devastating this has been. When I complained to eSalon...
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Anonymous
Tanya Ruiz

Just used this product. This is the worst hair dye. The negative reviews I am reading are true. I purchased the product going off of the positive post an videos. However; my e...

1.0
Product
Esalon Hair Dye
#1374793
Resolved
YUK, yuk, yuk. YUK YUK. Despite following the instructions to the letter my hair was left with an absolutely foul waxy, greasy coating which I can't wash out (seven washes and still trying). The shampoo they supplied made it worse. I ended up scraping it out with my...
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Anonymous
Summer

This is what happens to me waxy and grease. So thick i can even comb it or dry it. Howver that only last a few days then after a few washes the color is beautifl!

1.6
Product
Esalon Hair Dye
I liked
  • Packaging was nice
I didn't like
  • Result
  • Texture of hair after second application
  • Product
#1364604
eSalon - The color was NOT WHAT I CHOSE
eSalon - The color was NOT WHAT I CHOSE
I truly wanted to love esalon since it made my hair feel great but the color is not at all what I wanted, that’s the whole reason I wanted to try esalon was so I can actually have a color that turns out as it is described to be! My hair is just black now it makes...
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Anonymous
SusanL

Yeah, mine came out black at the roots even though they sent golden brown. This has never happened with them before. It also would not rinse out and is still gummy and waxy. V...

1.9
Product
Esalon Hair Dye
#1304480
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eSalon - Love love love this company and the product

eSalon - Love love love this company and the product
I have gray hair after being blonde all my life . This product covers my gray and my hair is soft and beautiful for a solid month . The packaging is clear and concise and I have been a customer for 3 years now . I have never had a problem . Great customer service and quality products.
5.0
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Product
Esalon Hair Dye
#1303306
I don't know what happened to my hair, but upon rinsing, the pproduct felt like gummy, STICKY WAX!! I can't get it out!! I couldn't even get it off of my hands?! What do I do????
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Anonymous
SusanL

I have the same problem with excessively gummy hair. eSalon has been responsive but they only sent me another order that left my hair even gummier than the first. I washed it ...

eSalon_Cares
eSalon_Cares
eSalon Verified Representative

Hello,We’re so sorry to hear about your experience with our color and are glad you reached out so we could help. Our Color Happiness Guarantee is something we take seriously, ...

3.1
Product
Esalon Hair Dye
#1238573
Monstous reaction from eSalon hair dye
poisoning of some sort? PPD? Heavy metals? ESalon customer service said dye was possibly "old" as his last shipment was a few months before. I always store in separate dry linen closet. That's their excuse..it is his fault for not using the dye soon enough after...
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Anonymous
Kathy

Allergies develop over time. I am 50 years old, been coloring my hair since I was 16. A year ago I developed an allergy, tried a couple different kinds since, but I can't colo...

Anonymous
Anonymous

It was same formula he used regularly for more than a year. Prepared for him with his name on it. First time reaction. Believe poor quality control?

1.0
Product
Esalon Hair Dye
#1230272
I used the esalon product for the first time after coloring my roots with a store product for the past 10 years. I have medium brown, long hair and touch up my roots at home, in between salon appointments. The product did a poor job of coloring my roots. Worse yet, my...
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1.6
Product
Esalon Hair Dye
I liked
  • Customer service was pleasant but non commital
I didn't like
  • Product is bad for your hair
#1228645