Product: Esalon Hair Dye Clear all filters (76 of 76 reviews match)
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Easy directions, my hair was soft, shiny and manageable.There was no odor, fading, bleeding on my clothes. Most of all my scalp wasn't on fire. I will tell my co-workers, family and friends.I am a women of color middle age this product worked I hadn't colored my hair...
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eSalon
eSalon
eSalon Verified Representative

Thank you so much for reaching out to tell us about your great experience! We are so thrilled to hear that you are loving your color, and cannot wait to keep you looking amazi...

4.8
Product
Esalon Hair Dye
#1136491
I wanted to save money so I used esalon for 2 years. The first 1 1/2 was good. Then something changed. I was losing tons of hair. It became like straw. It happened so fast! I lost 30% of my hair. It looks so awful now. I am devasted by this! Please dont use this...
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eSalon
eSalon
eSalon Verified Representative

We’re so sorry about your experience with our color and are very concerned as this not a typical reaction to our product.We’d like the opportunity to speak with you personally...

Product
Esalon Hair Dye
#1133158
I've been using eSalon for a few years and noticed in the last year that the formula had changed to a thick, gummy waxy. consistency that I couldn't wash out. I have also lost 30% of my hair and it went from quite wavy to lifeless, no shine straight. I've never had...
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eSalon
eSalon
eSalon Verified Representative

We’re so sorry to hear about your upsetting experience with our hair color. We’re concerned about your hair thinning because it is a very unusual reaction to hair color. The ...

Product
Esalon Hair Dye
#1132742

eSalon - Wax. Pure wax.

#1078171
2.0
Details
The color is only so so. But the conditioner given to use after it's so waxy no amount of rinsing helps. I had to wash my hair just to get it out. Will not be ordering again.
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eSalon - Stiff waxy hair

#1057297
4.2
Details
My hair felt like it had a thick waxy residue on it when I finished coloring.
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eSalon - Don't like my colour

#1044326
Have you got a UK phone number
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eSalon - Don't bother!

#1042941
1.7
Details
Tried out the hair dye and after finishing hair felt like glue, rewashed hair 3 times now and only just starting to feel better. Awful stuff never again will i buy from the internet.
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I decided to use esalon after reading a lot of good reviews. This is my experience with this hair color. Everytime I use this hair color it leaves my hair feeling "waxy" it takes multiple washes to get the dye out. Also in all the years I have used box dye I have...
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eSalon
eSalon
eSalon Verified Representative

We’re so sorry to hear of your disappointing experience with our color. If our highly pigmented professional-grade gel color isn’t totally washed out per the Personalized Inst...

Anonymous
Cheryl Faye

Could it possibly be because you used box dyes first? I know my hair specialist will not color hair if recently colored via box dye. Just a thought.

3.5
Product
Esalon Hair Dye
#1128982
eSalon - Damaging hair product
My hair is usually full, soft, and shinny but after I colored using the ESalon product it looks horrible. I wished I had read all reviews about this gummy mess. Will never use again, I ratber use over tbe counter or go to the Hair salon. They probably paid people to...
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eSalon
eSalon
eSalon Verified Representative

We’re sorry your hair didn’t feel the way it usually does after coloring. Our highly pigmented professional-grade gel color sometimes requires a bit more shampooing to rinse ...

1.0
Product
Esalon Hair Dye
#1120809
Horrible, gummy mess, though I followed all instructions.Phone rep sweetly sympathetic and no help at all. She made it sound like it was somehow my fault, not a product fault. The other negative reviews on this site. Are me feel lucky I did not damage my hair further....
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eSalon
eSalon
eSalon Verified Representative

We’re terribly sorry to hear that you had to shampoo your hair several times to remove the color and if we appeared unhelpful. We understand this was a stressful situation fo...

2.0
Product
Esalon Hair Dye
I didn't like
  • Disgusting waxy muck in my hair
#1116475
I can’t wash it out!It feels like there is honey in my hair and I have washed it 4 times in 3 days. So disappointing after a great experience the first time I used this product. I have been coloring my own hair for almost 20 years and have never had this happen.I have...
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eSalon
eSalon
eSalon Verified Representative

We are so sorry to hear of your disappointing experience this time around, especially since you had a great experience with our highly pigmented gel color the first time.If an...

3.7
Product
Esalon Hair Dye
#1115647
I have been using eSalon for 6+ months now. Over the last several months of using eSalon, I have had significant hair loss directly related to the product. I carefully follow the directions, and have never had this issue/reaction to other hair dyes (both professional...
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Anonymous
karyn

omg thank you. I suffer that any way and don't need additional help

eSalon
eSalon
eSalon Verified Representative

We are so sorry to hear that you’ve been experiencing hair loss over the past few months. We are very concerned about your experience and highly recommend that you consult wit...

3.1
Product
Esalon Hair Dye
I didn't like
  • Significant hair loss
#1105657
I used Esalon to color my hair and followed the directions. I was so excited to have a new color and a kit made just for me. But when it came time to rinse I noticed my hair felt like gluey, half-set concrete. I rinsed a lot to get it out but was immediately worried...
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CensoredRed
CensoredRed

I want to thank the Director of Customer Service at eSalon for reaching out to me. Although she and I talked we were unable to determine the cause of the hair damage other tha...

eSalon
eSalon
eSalon Verified Representative

Thank you for taking the time to respond to our earlier message. Again, we truly apologize that you felt our representatives were unhelpful and that you felt the need to cut ...

2.6
Product
Esalon Hair Dye
I liked
  • Color results
I didn't like
  • Having to cut 3-4 inches of my damaged hair off
#1102285

I have been using eSalon hair color for over a year. I love it. It is inexpensive and delivered to my door. The color is the best I have ever gotten with hair color. The color I get at the salon is slways too red and brassy. (I am a brunette) I contacted eSalon to tell...
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5.0
Product
Esalon Hair Dye
I liked
  • Ease of use and great color and coverage
  • Grey coverage
  • Quality and ease of use of products
#1101288