Clearly posts from eSalon claiming excellent results are misleading and false for color change, touch up to existing, or grey coverage. Sucess is impossible.
See below facts. Only hair without any prior color or grey could possibly see results. The attached photos to this post demonstrate my REAL, personal experience - First photo taken just after initial eSalon application with drastically different color shade on new growth, limited grey coverage which continued to diminish with each shampoo. 2nd photo demonstrates result immediately after application of eSalon unsuccessful "correction adjustment" highlighting continued lack of grey coverage.
(Note: Initial and subsequent requests were for dark auburn color with red highlights to replace professional stylist color submitting photos of current color and desired outcome. FACTS UNCOVERED - Per phone conversation with eSalon customer service: Due to federal law, eSalon products and similar sold over the Internet legally can contain no more than 20% developer. Since 40% + developer is necessary to effectively change natural, previously colored hair, and grey, the eSalon product and other similar products sold in this manner can not and will never ever provide consumers satisfactory results. So why would eSalon and similar companies spend thousands to falsely advertise a product and offer a 100% satisfaction refund, risk free trial knowing their product will not work?
Because it's the latest savvy consumer scam.
Launching a crappy product has become one of the most successful scams to generate billions of $$$!! They make their millions via add-on products, (like eSalons non refundable color kit for $10 costing them under 50 cents to produce, special shampoo, conditioner, etc.), non-refundable shipping and handling charges, and banking on a percentage of consumers who will cancel without wanting to be bothered to request a refund.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.