I keep reading over and over again in these reviews how most of you chatted with your color specialist??? What color specialist?

You mean you actually got a live person? I ordered 4 days ago and absolutely nothing! Nothing except they charged me the moment I ordered! I have no tracking, delivery info, nothing!

I sent three different emails all of which were not answered and then I called! Still nothing!

I'm reversing the charges! So much for that!!!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of esalon online order. eSalon needs to read this review and look into the issue (if any) according to poster's claims.

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Did you ever think maybe it takes longer than 4 days to get your FIRST order????


It took a couple of weeks for it to be delivered.

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