1 comment

I have been using Esalon 9 times.....I loved it UNTIL the last 2 times, I have a lot of hair falling out in the shower and in my brushes since the last time I colored. I colored again today and it is worse.

I followed the directions to the T. Please don't use this product. I have always has the healthiest hair and it has now turned to *** and the only change in my lifestyle, is the hair color, no changes in styling product or health issues. I am totally disgusted.

I will not be able to color my hair for a very long time after this. I will never recommend this product again.

Product or Service Mentioned: Esalon Hair Dye.

Reason of review: Bad quality.

Monetary Loss: $38.

Preferred solution: Full refund.

eSalon Pros: Convenience of delivery.

eSalon Cons: Color remaining on my hair, Hair falling out.

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Dear Tazzy310,

We are very concerned about your experience and can only imagine how upsetting it must be for you.

We'd love to speak with you more.

Please send us a private message with your name and account information, and we'll reach out at a time that's convenient for you.

With kindest regards,

Monica D. Higgins

Director | Color + Care Team | eSalon

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