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Back in May esalon sent another hair color and charged it to my charge card. Well I didn't want it so I sent it back and I was credited that money back to my account.

Today June 30 2017 my charge card account was recharged for $24.95 around May 15. I am not happy at all how can you charge me for hair color which was returned,I believe you should put the money back to my charge card or I will call B.B.B.

Reason of review: Return, Exchange or Cancellation Policy.

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eSalon
#1347389
eSalon Verified Representative

We apologize for any confusion and are happy to help. Please give us a call at (866) 550-2424 Monday through Friday from 8am-6pm PT so we can sort this out for you.

Anonymous
to eSalon Red Creek, New York, United States #1348572

All I ask is that esalon credits the $24.95 back to my charge card that was used as the color was returned

Anonymous
#1346291

Have you checked your account? Did you have auto delivery set up on your account? You may have a new order shipping.

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