I've used eSalon twice. The first time I was very happy with the product and the color, especially the grey coverage.
Unfortunately, after the second use I have experienced substantial hair loss. I followed the directions exactly, only applied it for 30 minutes as instructed. I noticed the second application left my feeling different, more waxy or straw-like until after my 2nd shampoo. I recently noticed that since that second application I have experienced quite a bit of loss.
My hair used to be very thick, so I pray that my hair returns. I haven't changed any other hair regime over the past several months, except using eSalon product.
I pray that my hair grows back, as the loss of hair for a women is very traumatic. I will definitely discontinue my use of the product.
Product or Service Mentioned: Esalon Hair Dye.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
eSalon Pros: Quick delivery, Grey coverage.
eSalon Cons: Loss of hair, Texture of hair after second application, Waxy texture in my hair.
Location: 10361 Jefferson Blvd, Culver City, CA 90232, USA