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I used this stupid color, when I washed it out it also washed a lot of my hair out. That was a year and a half ago, my hair is still falling out. I have been to a dermatologist and my family dr. Nothing else was found wrong. Thyroid was fine all lab good. I have lost...
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Company wrote 0 private or public responses to the review from Dec 02.
1.0
#1413344
I have long hair down to my waist it's taken me years to grow. I've colored my hair roughly for the last 30 years with no issue. I ordered eSalon product and used it. It has completely change the texture of my hair I can't even brush through it clumps of hair come out....
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Company wrote 0 private or public responses to the review from Oct 06.
1.0
#1374793
eSalon - The orders was paid but products was not delivered! It meaning stealing !
eSalon - The orders was paid but products was not delivered! It meaning stealing !
My name is Angela Cristescu and I ordered hair coloring products on order # 14582663 from 12.04.2018 and # 10776599 from 6.09.2018. The reference amounts were paid by my bank but I have not received any products yet. I tried to contact customer service but it is not...
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Company wrote 0 private or public responses to the review from Oct 01.
#1369997
YUK, yuk, yuk. YUK YUK. Despite following the instructions to the letter my hair was left with an absolutely foul waxy, greasy coating which I can't wash out (seven washes and still trying). The shampoo they supplied made it worse. I ended up scraping it out with my...
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Company wrote 0 private or public responses to the review from Sep 24.
1.6
I liked
  • Packaging was nice
I didn't like
  • Product
  • Result
  • Texture of hair after second application
#1364604
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eSalon - Bad color

Medium brown color is based by purple? My hair has a purple tint. If I had wanted purple hair I would have gone to a Halloween store. Can’t get my money back because I send back what I used in my hair. I would have no way of knowing about the purple tint until I used it! By far the worst product I have ever used on my hair!
Company wrote 0 private or public responses to the review from Sep 19.
1.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1360030
I would b a new customer and wanted to order but after seeing all the BAD REVIEWS, not sure i want to take the chance. My hair is a dark Violet & i always mixed violet or purple with my black when i color & it turns out Great, my hair is wavy & fine and tge box color i...
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Company wrote 0 private or public responses to the review from Sep 17.
#1357604
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eSalon - Color change

Answering machine answering machine left a message
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 08.
#1350070
I have been trying to cancel my esalon for 3 months and you are *** at responding to cancellations. I will not pay for color boxes when I told you I wanted to cancel. How can I proceed with my hair and my life when all of these esalon color boxes keep showing up. Plus...
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Company wrote 0 public responses to the review from Sep 04.
LivingWhiteFacedCapuchin
LivingWhiteFacedCapuchin

The eSalon.con do not care about the complains!

h.kitchener
h.kitchener

Cancel the credit(hopefully, your didn't use a debit)card and tell the bank why and they will close out that account and open a new one with new numbers so no one will be able...

#1346466
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eSalon - Need price for one of your items

I was helped wonderfully. Great customer care
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 28.
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1340626
The colour and condition this product left my hair in is awful. It's streaky, dry and as fir the colour...It's supposed to be light golden blonde but some areas look lilac!! My husbands comment when he saw is was 'what on earth have you done to your hair'!! Sorry...
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Company wrote 0 public responses to the review from Aug 21.
1.0
#1334979