Easy directions, my hair was soft, shiny and manageable. There was no odor, fading, bleeding on my clothes. Most of all my scalp wasn't on fire. I will tell my co-workers, family and friends. I am a women of color middle age this product worked I hadn't colored my hair...Read more
I have had long luscious hair my whole life. I used to get my hair professionally colored for years with good results. I wanted to save money so I used esalon for 2 years. The first 1 1/2 was good. Then something changed. I was losing tons of hair. It became like...Read more
I've been using eSalon for a few years and noticed in the last year that the formula had changed to a thick, gummy waxy. consistency that I couldn't wash out. I have also lost 30% of my hair and it went from quite wavy to lifeless, no shine straight. I've never had...Read more
eSalon - Flatted curls
Used esalon for about a year, love the actual color as it covered grays well. I'm pretty sure by this point that it has damaged my hair. My hair was around a 3c/3b curl before I started using them, now it is stick straight. I can get it to curl when wet as soon as it dries it is flat,v straight and looks very damaged. I've never had straight hair. Guess I'll have to grow it out....
eSalon - Wax. Pure wax.
The color is only so so. But the conditioner given to use after it's so waxy no amount of rinsing helps. I had to wash my hair just to get it out. Will not be ordering again.
eSalon - Stiff waxy hair
My hair felt like it had a thick waxy residue on it when I finished coloring.
eSalon - Don't like my colour
Have you got a UK phone number
I am 31 and have been coloring my hair since I was 14. I decided to use esalon after reading a lot of good reviews. This is my experience with this hair color. Everytime I use this hair color it leaves my hair feeling "waxy" it takes multiple washes to get the dye out....Read more
First time I order I told the girl I had a a color wash...wasn't familiar with the proceeder but the stylist told me she used a number 5. But when I talked to eSalon I told them I had a lot of dark brown, red and maybe some medium brown. So we decided on medium brown....Read more
1.3 Details I bought product and received two shipments. I just used it. Hortrble disgusting, gummy, waxy, muck in my hai. My hair is usually full, soft, and shinny but after I colored using the ESalon product it looks horrible. I wished I had read all reviews about...Read more
I have asked these people 4 times what color they are sending me. I originally asked for suggestions and they didn't answer. They just threw together something and sent it out. I literally have NO idea what or why they are sending this to me. And yes--customer service...Read more
- Color variety
I didn't like
- Dont check with you before sending color
- Do not value customers anymore
- Customer service is robotic or condescending not helpful
Horrible, gummy mess, though I followed all instructions. Phone rep sweetly sympathetic and no help at all. She made it sound like it was somehow my fault, not a product fault. The other negative reviews on this site. Are me feel lucky I did not damage my hair further....Read more
I can’t wash it out! It feels like there is honey in my hair and I have washed it 4 times in 3 days. So disappointing after a great experience the first time I used this product. I have been coloring my own hair for almost 20 years and have never had this happen. I...Read more
I have been using eSalon for 6+ months now. Over the last several months of using eSalon, I have had significant hair loss directly related to the product. I carefully follow the directions, and have never had this issue/reaction to other hair dyes (both professional...Read more
I didn't like
- Significant hair loss