Most helpful reviews first
Read the fine print! They will just charge your card for products you didn't even agree to when their renewal email goes to spam. This is a monthly service and the products are subpar quality. Save your money and invest in Goldwell or other quality SALON products. I...Read more
Company wrote 0 public responses to the review from Feb 02, 2016.
I would like to reiterate the comments about nasty, gummy residue in hair. I just cannot get rid of it and am now forced to leave E Salon. You are not aware when you are applying product. It is the showering afterwards - 45 mins and hair is still slimy and nasty and no...Read more
Company wrote 0 public responses to the review from Feb 06.
( Hair color before dying was a dark golden Blonde) Everything was great with the product when I was applying it and rinsing it out. But the moment I got out of the shower I knew something was wrong with the color of my hair, it looked pure black. I tried telling...Read more
Company wrote 0 private or public responses to the review from Jul 15.
Colored hair. horribly gummed up, sticky, could not comb through it. called E-salon. informed their gel formula will do this to some customers. after 4 trips to sallys beauty supply, numerous calls to E-salon, clarify shampoo, clarify masque, deep conditioner bagged on...Read more
Company wrote 0 private or public responses to the review from Mar 21.
My name is Angela Cristescu and I ordered hair coloring products on order # 14582663 from 12.04.2018 and # 10776599 from 6.09.2018. The reference amounts were paid by my bank but I have not received any products yet. I tried to contact customer service but it is not...Read more
Company wrote 0 private or public responses to the review from Oct 01.
I used the esalon product for the first time after coloring my roots with a store product for the past 10 years. I have medium brown, long hair and touch up my roots at home, in between salon appointments. The product did a poor job of coloring my roots. Worse yet, my...Read more
Company wrote 0 private or public responses to the review from Apr 07.
- Customer service was pleasant but non commital
I didn't like
- Product is bad for your hair
I keep reading over and over again in these reviews how most of you chatted with your color specialist??? What color specialist? You mean you actually got a live person? I ordered 4 days ago and absolutely nothing! Nothing except they charged me the moment I ordered! I...Read more
Company wrote 0 public responses to the review from Jan 14, 2016.
Resolved: eSalon - YUK YUK YUK
YUK, yuk, yuk. YUK YUK. Despite following the instructions to the letter my hair was left with an absolutely foul waxy, greasy coating which I can't wash out (seven washes and still trying). The shampoo they supplied made it worse. I ended up scraping it out with my...Read more
Company wrote 0 private or public responses to the review from Sep 24.
- Packaging was nice
I didn't like
- Texture of hair after second application
I have been using Esalon since 2015 with no problems until now. For some reason over the past 3 dyes the color is getting lighter and lighter its really weird. Recently I sent a picture and asked that my color be changed to match the color in the picture. I was sent a...Read more
Company wrote 1 public responses to the review from Mar 07, 2017.
I used this stupid color, when I washed it out it also washed a lot of my hair out. That was a year and a half ago, my hair is still falling out. I have been to a dermatologist and my family dr. Nothing else was found wrong. Thyroid was fine all lab good. I have lost...Read more
Company wrote 0 private or public responses to the review from Dec 02.
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