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I started looking at reviews since they don't include a picture of what my color would look like. I saw horror stories about the color being horrible, hair loss etc and wanted to cancel.

I didn't cancel in time to stop the second shipment. Today I looked at the website and it said 100 per cent guaranteed so I asked if I could return the product today.

They replied that in order to get a refund all items have to be returned within 30 days. I've had the product here for a few months and kept it because I might get the courage to try it but reread reviews so now will just throw away!

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